I have been trying and trying, but no success…
I started about one year ago with a Windows 10 machine. I used a USB 3 port on the machine, but it did not recognize the LimeSDR as USB 3 but as USB 2 using UsbView. I exchanged a couple of e-mails with you, and you recommended to use a Linux machine.
It has taken about a year to get to that. Now I have a Linux machine and I have installed Ubuntu 18.04.02.
I have installed Lime Suite GUI.
I attach the LimeSDR to a USB 3 port on the machine. I have verified using lsusb and lsusb -t that it indeed is a USB 3 port.
When I run lsusb after having attached the LimeSDR, the lsusb does not indicate that the LimeSDR is attached. Lsusb clearly shows a SanDisk USB 3 when I attach that to the very same port in place of the LimeSDR, hence I believe the port is working properly.
I run Lime Suite GUI. I go ->Options -> Connection settings and get the text: First line: , module FX=3, addr=1d50:6108 Second line: LimeSDR-USB[USB2.0] 9060B00461B07 and in the Lime Suite GUI lower window in red letters the text: [19:05:26] ERROR: failed to get serial number
When I click on “Connect” button in the Connection settings window, the Connection settings window disappears, and in the Lime Suite GUI lower window a line is added in red letters stating [19:17:29] ERROR: failed to get serial number. In the Lime Suite GUI second line from the top the label A CHANNEL becomes red and the radio button just before the label is also red with a black dot in the middle.
I click on the button in the second line GUI->chip and I get another line in the lower window of the Lime Suite GUI stating: [19:21:29] ERROR: no device connected
The I close the Lime Suite GUI and open a terminal window. I enter the command: LimeUtil –update. I get 14 lines of text stating:
Line 1: failed to get serial number
Line 2: Connected to [USB 3.0]
Line 3: failed to get serial number
Line 4: failed to get serial number
Line 5: Cannot claim interface – Entity not found
Line 6: Failed to open device
Line 7: connection is not open
Line 8: Write(64 bytes) failed
Line 9: connection not open
Line 10: Write(64 bytes) failed
Line 11: connection not open
Line 12: Write(64 bytes) failed
Line 13: Update not supported: UNKNOWN[HW=0]
Line 14: Programming update failed
Please, help me to get it working or, is the board broken?
Do you have a service centre that can check that the board is working, or is it cheaper to buy a new?