My brand new LIME MINI doesn't work

Hello,
I was suggested by the reseller ( Poolage Store) that I have to post here to file a complaint.
It is strange but I comply with. I wasn’t able to find any customer CSS like for instance ZenDesk so I write here.

The problem description is here : https://drive.google.com/drive/folders/10f6NrYIr8SOcL35H-WEy_cnHiV-dPxwS?usp=sharing
The quick test was performed using LimeQuickTest_20.10.0 with no antenna connected.
BTW You can use technical language , I am engineer graduated with Masters degree in computer science from a technical university.
Best

Has this product any support, or am I to throw my $200 into …

It looks that “USB3” is not available? Can you please try with USB3 and run the LimeQuickTest again?

Thanks

I tested the board under different conditions:

  • USB2.0 ,3.0 ,
  • temperatures,
  • Window, Linux,
  • GRD, SDRAngel, QFRX ,HDSDR
    It always fails.

[ TESTING STARTED ]
->Start time: Fri Dec 18 10:44:18 2020
->LimeSuite version: 20.10.0-g1480bfea

->Device: LimeSDR Mini, media=USB 3, module=FT601, serial=1D589836107205, index=0, HW=3, GW=1.30
Serial Number: 1D589836107205
Chip temperature: 27 C

[ Clock Network Test ]
->REF clock test
Test results: 47927; 61124; 8785 - PASSED
->VCTCXO test
Results : 6711006 (min); 6711160 (max) - PASSED
->Clock Network Test PASSED

[ FPGA EEPROM Test ]
->Read EEPROM
->Read data: 13 0A 17 13 0A 17 02
->FPGA EEPROM Test PASSED

[ LMS7002M Test ]
->Perform Registers Test
->External Reset line test
Reg 0x20: Write value 0xFFFD, Read value 0xFFFD
Reg 0x20: value after reset 0x0FFFF
->LMS7002M Test PASSED

[ RF Loopback Test ]
->Configure LMS
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
LML TX phase search FAIL
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
SetPllFrequency: error configuring phase
LML TX phase search FAIL
Failed to set sample rate
->RF Loopback Test FAILED

=> Board tests FAILED <=

Elapsed time: 3.47 seconds

Hi ,
I repeat my request, where am I to throw my $200?
Best

@Zack could you take a look please.

Hi @mi9rom9,

It looks like FPGA can not communicate with LMS7002M transceiver via digital IQ interface. Ask the seller for replacement.

Hi, Zack,
The problem is that the seller has been told to make me contact with the producer.
If it is the Myriad’s official statement I will go back to the seller.
Best

Now that hardware failure has been diagnosed you will need to arrange RMA via the distributor/seller.