“ CUSTOMER ORDERED THIS MATERIAL, PART NUMBER CS-LIME-01 AND HE SAYS THAT THE PRODUCT SHOWS CONSTANT NOISE IN THE PRESENTATION OF VISUAL SIGNAL.
CUSTOMER CHANGED USB3 CABLES,USB PORTS, PCS WITHOUT SUCCESS.
THEY ALSO CONFIRMED THEY DIDN’T FOUND THIS PROBLEM ON OTHER PRODUCTS FROM INFERIOR BRANDS.
PLEASE ADVISE IF YOU WANT THE MATERIAL TO BE RETURNED FOR INVESTIGATION AND ADVISE IF I CAN SEND A REPLACEMENT.
Please, could you tell us what to do? Do you need additional information?
Thanks and kind regards,