This is really misleading, it is not just about taxes, there are actually three things the EU / UK buyers get stung with:
the taxes (which would apply anyway)
Crowd Supply punishes non-US buyers with an extra $35 fee, that is way more than the cost of postage from an EU-based warehouse to an EU customer
in most EU countries, the postal service and private companies like Fedex add extra fees, for example, 10% of the declared value with some minimum like EUR 30
- LimeSDR $299 = EUR 255
- Crowd Supply non-US buyer penalty = $35 = EUR 29
- Customs processing fee = EUR 20
- Customs duties (e.g. 3%) = EUR 8
- Taxes (20% VAT) = EUR 51
Some important things to note:
- the cost of (2) + (3) = EUR 49 = an extra 19%
- the customs duty (point (4)) would be lower if a bulk shipment was brought into an EU warehouse as it is only charged on the wholesale price in that case
- if the product is defective, all those costs (29 + 20 + 8 + 51 = EUR 108) are either non-refundable or require more paperwork to get a refund and there might be another tax to pay when a replacement is received. For hobbyists in particular, after waiting to receive their product all that paperwork or double-taxes adds insult to injury, they would be better off spending their time and money on things they enjoy.
This is true, but there are also many logistics companies in the EU who do all the same things far more efficiently for the 500 million people who live in the EU single market. The EU single market is actually bigger than the US market (and it will still be bigger even if the UK really Brexits and becomes a US colony like Puerto Rico). So if Crowd Supply is not willing to operate an EU-based warehouse without that $35 penalty charge, why can’t another company be appointed to service all the EU customers in a friendly way?