GNURADIO Crash under windows 7

Hey Guys, I have been trying to use GNURADIO Companion for windows version 3.7.13.4_win64

to use with the board LIME SDR mini but when start program appear the windows 'setting gnuradio enviroment and after the program crash and popup appear with the execption error.

I tried to install the same software in the office pc and it works .

I think a problem with python but I don’t know