# My brand new LIME MINI doesn't work

**URL:** <https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785>\
**Category:** LimeSDR\
**Created:** [16 December 2020 11:31 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785 "2020-12-16T11:31:14Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![mi9rom9](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mi9rom9](https://discourse.myriadrf.org/u/mi9rom9)\
**Post date:** [16 December 2020 11:31 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/1 "2020-12-16T11:31:14Z")

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Hello,  
I was suggested by the reseller ( Poolage Store) that I have to post here to file a complaint.  
It is strange but I comply with. I wasn’t able to find any customer CSS like for instance ZenDesk so I write here.

The problem description is here : [https://drive.google.com/drive/folders/10f6NrYIr8SOcL35H-WEy\_cnHiV-dPxwS?usp=sharing](https://drive.google.com/drive/folders/10f6NrYIr8SOcL35H-WEy_cnHiV-dPxwS?usp=sharing)  
The quick test was performed using LimeQuickTest\_20.10.0 with no antenna connected.  
BTW You can use technical language , I am engineer graduated with Masters degree in computer science from a technical university.  
Best

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**Author:** ![mi9rom9](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mi9rom9](https://discourse.myriadrf.org/u/mi9rom9)\
**Post date:** [17 December 2020 20:16 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/2 "2020-12-17T20:16:31Z")

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Has this product any support, or am I to throw my $200 into …

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**Author:** ![BlackF](https://yyz2.discourse-cdn.com/flex034/user_avatar/discourse.myriadrf.org/blackf/32/3251_2.png) [@BlackF](https://discourse.myriadrf.org/u/BlackF)\
**Post date:** [18 December 2020 00:10 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/3 "2020-12-18T00:10:27Z")

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It looks that “USB3” is not available? Can you please try with USB3 and run the LimeQuickTest again?

Thanks

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<div class="post-metadata">

**Author:** ![mi9rom9](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mi9rom9](https://discourse.myriadrf.org/u/mi9rom9)\
**Post date:** [18 December 2020 10:07 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/4 "2020-12-18T10:07:47Z")

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I tested the board under different conditions:

- USB2.0 ,3.0 ,
- temperatures,
- Window, Linux,
- GRD, SDRAngel, QFRX ,HDSDR  
It **always** fails.

[TESTING STARTED]  
-\>Start time: Fri Dec 18 10:44:18 2020  
-\>LimeSuite version: 20.10.0-g1480bfea

-\>Device: LimeSDR Mini, media=USB 3, module=FT601, serial=1D589836107205, index=0, HW=3, GW=1.30  
Serial Number: 1D589836107205  
Chip temperature: 27 C

[Clock Network Test]  
-\>REF clock test  
Test results: 47927; 61124; 8785 - PASSED  
-\>VCTCXO test  
Results : 6711006 (min); 6711160 (max) - PASSED  
-\>Clock Network Test PASSED

[FPGA EEPROM Test]  
-\>Read EEPROM  
-\>Read data: 13 0A 17 13 0A 17 02  
-\>FPGA EEPROM Test PASSED

[LMS7002M Test]  
-\>Perform Registers Test  
-\>External Reset line test  
Reg 0x20: Write value 0xFFFD, Read value 0xFFFD  
Reg 0x20: value after reset 0x0FFFF  
-\>LMS7002M Test PASSED

[RF Loopback Test]  
-\>Configure LMS  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
LML TX phase search FAIL  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
SetPllFrequency: error configuring phase  
LML TX phase search FAIL  
Failed to set sample rate  
-\>RF Loopback Test FAILED

=\> Board tests FAILED \<=

Elapsed time: 3.47 seconds

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<div class="post-metadata">

**Author:** ![mi9rom9](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mi9rom9](https://discourse.myriadrf.org/u/mi9rom9)\
**Post date:** [21 December 2020 16:06 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/5 "2020-12-21T16:06:37Z")

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Hi ,  
I repeat my request, where am I to throw my $200?  
Best

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**Author:** ![andrewback](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@andrewback](https://discourse.myriadrf.org/u/andrewback)\
**Post date:** [24 December 2020 09:03 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/6 "2020-12-24T09:03:22Z")

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@Zack could you take a look please.

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**Author:** ![Zack](https://yyz2.discourse-cdn.com/flex034/user_avatar/discourse.myriadrf.org/zack/32/89_2.png) [@Zack](https://discourse.myriadrf.org/u/Zack)\
**Post date:** [26 December 2020 10:11 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/7 "2020-12-26T10:11:13Z")

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Hi @mi9rom9,

It looks like FPGA can not communicate with LMS7002M transceiver via digital IQ interface. Ask the seller for replacement.

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<div class="post-metadata">

**Author:** ![mi9rom9](https://avatars.discourse-cdn.com/v4/letter/m/ecb155/32.png) [@mi9rom9](https://discourse.myriadrf.org/u/mi9rom9)\
**Post date:** [29 December 2020 09:27 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/8 "2020-12-29T09:27:43Z")

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Hi, Zack,  
The problem is that the seller has been told to make me contact with the producer.  
If it is the Myriad’s official statement I will go back to the seller.  
Best

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**Author:** ![andrewback](https://avatars.discourse-cdn.com/v4/letter/a/22d042/32.png) [@andrewback](https://discourse.myriadrf.org/u/andrewback)\
**Post date:** [29 December 2020 12:51 UTC](https://discourse.myriadrf.org/t/my-brand-new-lime-mini-doesnt-work/6785/9 "2020-12-29T12:51:21Z")

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> [@mi9rom9](#):
>
> The problem is that the seller has been told to make me contact with the producer.

Now that hardware failure has been diagnosed you will need to arrange RMA via the distributor/seller.